Help
Quick answers about using CoachSynQ.
I’m a parent—how do I book?
Use Find Coaches to search by sport, location, and dates. Open a coach’s page to see programs, camps, and available time blocks, then follow the prompts to book or request a session.
I’m a coach—how do I get listed?
Create an account and complete coach onboarding. You can set locations, sports, session types, pricing, and visibility so parents can discover you when you’re ready to go live.
Payments and refunds
Payment rules depend on how each coach or program is configured. Check the checkout and program details for the specific offer. For billing issues tied to a booking, contact the coach or organization when possible; you can also reach our team for platform-related problems.
Account and security
Use a strong, unique password. Sign out on shared devices. If you suspect unauthorized access, change your password and contact us.